Ask anyone in Serekunda about finding a cleaner and you will hear the same stories: someone who did not turn up, a job left half-done, or a missing item nobody could explain. Good cleaners exist in The Gambia, but you need to know how to find them. Here is a simple guide to hiring a reliable cleaner in Serekunda, Banjul or anywhere in Greater Banjul.
1. Decide between an individual cleaner and a cleaning company
An individual cleaner can be cheaper, but if they fall sick, travel or simply stop coming, you are back to square one. A professional cleaning company provides trained staff, supervision, cover when someone is absent, and someone to call if the job is not right.
2. Ask what training the cleaners have had
Cleaning is a skill. A trained cleaner knows which products are safe on marble, how to avoid scratching glass, and why you should never mix bleach with other chemicals. Ask how the company trains its team.
3. Check who brings the equipment
Many people are surprised to learn that some cleaners expect the client to provide everything. A professional company brings its own vacuum cleaners, mops, extraction machines and products. Confirm this before booking.
4. Get a clear quote in writing
A WhatsApp message counts. It should say what is included, what is not, how many cleaners are coming, and the price. This avoids arguments at the end of the day.
5. Ask what happens if you are not happy
Reliable companies stand behind their work. At First Arch, if any area has been missed, we come back within 24 to 48 hours to put it right at no cost.
6. Look for real reviews
Check the company's Google reviews, Facebook and Instagram. Look for photos of real jobs and how the business replies to comments.
7. Ask about security and access
If you will not be at home, agree beforehand who holds the keys, which rooms are off-limits and who supervises the team.
8. Start with one job
Book a one-off deep clean first. If you are happy with the standard, set up a weekly or monthly plan.
9. Choose someone who communicates well
Quick, polite replies on WhatsApp before you book are a good sign of how the job itself will be handled.
The easy option
First Arch Cleaning Services is based in Manjai Kunda, Serekunda, and is open 7 days a week from 8am to 9pm. Send us a WhatsApp message with your area and a few photos, and we will reply with a clear quote.
Safety first: always test products on a hidden area, follow the label, and never mix bleach with other cleaning products.
